Conversations API
One thread per customer, across every channel
Conversations groups SMS, WhatsApp, email and voice with the same person into a single thread. Read the history, reply on any channel and give an AI agent the full context in one call.
Example request
curl https://api.techalpha.io/v1/conversations/conv_8Hq2 \ -H "Authorization: Bearer $TECHALPHA_KEY"conv_8Hq2 · Emily R.
WhatsAppWhere is my order?
SMSYour order #1234 ships today.
- Open
Example request. Endpoints may change during early access.
What teams use Conversations for
Support history
See every message with a customer, whatever the channel.
AI agent context
Hand an agent the whole thread before it replies.
Inbound routing
Get a webhook when a customer replies and answer in place.
Use Conversations from an AI agent
The Techalpha MCP server exposes Conversations as tools any MCP client can call. Your agent gets the same capability as your code, with the same key.
About the MCP serverPlanned tools
conversation_getRead a thread with all its messagesconversation_replyReply on the thread's latest channel or a chosen oneconversations_listFind threads by contact or status
Add another channel with the same key
Start building with Conversations
Early access is open. Tell us what you're building and we'll set you up with OTP, lookup, messaging, voice and the MCP server.